Transportation has always been changing in terms of perception and technology. However, in the past decade, most of the changes that occurred in the landscape of transformation are the way in which people avail of transportation services.
It all started when a simple application called Uber started to become an essential app on every iPhone. It was no longer required that you needed to weave your hand at a random taxi. You could book a taxi when you need. The era of the on-demand Taxi booking app was born.
On-demand transport did not claim its supremacy as a fad. It did address a lot of challenges that were prevalent in the existing transportation systems, and especially in cab-booking.
The Challenges That Were
- The Process
Before we start take apps like Uber for granted, the process of booking a cab was through a phone. It was, to say the least, long and cumbersome. An operator had to enter the booking, find the driver in the vicinity of the approximate booking location, and give the details. The driver had to call the customer and navigate their way without any assistance. This made too many parties involved, making the processing time and resource consuming.