So I need some help with my PlayStation. It keeps randomly shutting off on me and won't turn back on. I spoke with customer service and they're telling me my only course of action is servicing it. I don't want to lose my system for almost 17 business days. I've tried everything. I've shut it down and gave it time, I've unplugged it for over two hours and then it did the same thing of 10 minutes on then shut off. I can't even put it into safe mode. Has anyone else had this issue?