6 months ago
Orihemay
in English 621 Views
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I am having problems with Vingle!! 馃槬馃槶
So recently I have been having problems with Vingle. I'm not sure what to do. Whenever I click on a card to read stories, it never shows the whole thing. Why is that? I tried deleting the app and downloading it again but it still doesn't show the entire card. What can I do to fix it? Is anyone else having problems too or is it just me?problems with Vingle. I'm not sure what to do. Whenever I click on a card to read stories, it never shows the whole thing. Why is that? I tried deleting the app and downloading it again but it still doesn't show the entire card. What can I do to fix it? Is anyone else having problems too or is it just me?problems with Vingle. I'm not sure what to do. Whenever I click on a card to read stories, it never shows the whole thing. Why is that? I tried deleting the app and downloading it again but it still doesn't show the entire card. What can I do to fix it? Is anyone else having problems too or is it just me?
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ahat i do is just copy the link and open it on safari or whatever browser you have
6 months agoReply
10
Could you please email us a screenshot of what you're experiencing to support@vingle.net We haven't been able to reproduce this, so we can't figure out if there is anything wrong. A screenshot would be very helpful! Thank you!
6 months agoReply
10
I'm having that problem and it still doesn't worj
6 months agoReply
11
Mine either. I just sent and email to support@vingle.net I really hope they can fix it. I really miss reading the stories.
6 months ago
Our engineers are on it! We found that if a card is very long (for example, in the Fan Fiction community) the app will crash. We will be fixing this in the very next update which will be within a few days! Sorry for the inconvenience and thank you for your patience!
6 months agoReply
20
Also please understand that we are humans and fixing a complex problem like this takes a bit of time :) Thank you!
6 months agoReply
21
Please take your time. There is no need to rush.
6 months ago