3 years ago
robertr
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Why 2,000 Passengers Rioted At a Chinese Airport
The Henan incident is only the latest civil disturbance over airline service in China, and specifically poor customer service. Henan Radio said that airport patrons were fed up not only with the delays, but the staff’s attitude. ”There were not enough seats and passengers had to sit on their luggage eating instant noodles. The airport staff were indifferent and said ‘I don’t know’ to questions asked of them,” the radio station said on its microblog. The airport reportedly resumed service later on Feb. 6, allowing the passengers, many of whom were returning from their Chinese New Year travels, to finally board their flights.
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