VoIP Phone System: What is It and How Does It Work
Voice over Internet Protocol, popularly called VoIP, is a way of making phone calls through the Internet and without using a regular phone line. VoIP phone system is a managed telephony service that helps in unified communications. Also, organizations can use it to initiate video interactions and transfer data digitally. Since Alexander Graham Bell invented the first telephone transmitter in 1876, the mode of communication has made it easier to connect with people. Over the years, the technology evolved, and more user-friendly channels were created, such as mobile phones. However, more unique technologies were invented recently to power businesses. One of them is an IP-based business phone system. Internet protocol (IP) uses the Internet to create an effective communication system for users. Although the IP phone system was introduced during the 1995s, its popularity has risen immensely in the last few years as the VoIP phone system. What is VoIP Also known as IP telephony or Internet telephony, VoIP is technology that makes phone calls possible through the Internet, rather than a standard phone line or a mobile network. In the modern digital workplaces, VoIP has emerged as one of the most reliable office phone systems due to its reliability, ease to use, and reduced cost. Compared to the traditional landline system, VoIP offers a secure environment to organizations while putting minimal impact on their ongoing operations. Some Benefits of VoIP Over Conventional Business Phone Systems Include: Low cost-per-call Worldwide access Saved money on hardware devices Simplified conference calls Voice, data and video interactions To make a call using VoIP, users require an app that has an IP address. If a company wants to use it as an office phone system, it needs to install a SIP-compatible desk phone. How Does VoIP Work As VoIP uses the Internet to make calls, analog voice signals are converted into digital signals. These signals are transferred through Internet broadband. The process works similar to sending an email over the Internet. There is a VoIP server in place to connect a call to another telephone network. At the receiver end, the digital voice signals are converted into regular telephone signals. In this way, one can communicate with another user without using a conventional landline system. In this way, a virtual phone system replaces the traditional office phone system to enable users to make calls. How to Choose Secure VoIP Services The popularity of the VoIP, PBX phone system is increasing immensely these days, and more service providers are claiming to offer reliable phone systems than ever. However, all of them do not offer versatile, cost-effective, and secure VoIP services. At a great service provider, one can expect security features like: Detailed implementation plans Regular Security assessments Active monitoring of all layers of the network 24/7/365 support Employee training A reliable VoIP phone system service provider also handles everything from setup to maintenance. In addition, the company takes care of security and collaborates with an organization’s IT staff to ensure that users efficiently communicate within and between organizations. Also, a great service provider helps train employees to use VoIP as their office phone system. From telling the basic phone functionality to complex features, the company trains employees, conference leaders,receptionists to use the IP call system to connect with each other. In the End VoIP phone system is an efficient, reliable, and cost-effective way to empower communication within an organization. It is a secure technique to send voice, data, and files over the Internet securely. All that a company needs is a great service provider like Telecom Metric!