How is the communication system in your company? Well, a company cannot achieve its goals if the communication systems are imperfect. Effective communication is not just about passing information; instead, it is more about understanding the information you are given and the intention behind the information you are given. If you have been given information, you have to keenly listen and show a positive reaction so as the person passing forward, the data can feel more understood. It is effortless for one to get wrong information while communicating such that you say something and the other party gets to hear something different.
Wrong passage of information can cause many problems such as misunderstanding, getting frustrated, and causing many conflicts in the workplace. For you to communicate better in your workplace, you require specific skills. It doesn’t matter whether you are communicating with your clients, boss, or fellow employees. You must have the following skills to earn respect, improve your teamwork, and effectively solve issues you might encounter when you are at work.
Learn How to Be a Good Listener
You should not listen to the information passed to you for the sake of hearing, and you should be more keen and attentive. To listen and understand what the other party is saying, you must notice some characteristics such as the body language and the tone used to convey the message. If you actively listen, you can shorten the information in your mind and probably ask any question you might have after the conversation. As a good listener, before offering a suggestion or answer to the question, you must take time to think about what has been said. It is OK to ask your partner to give you time to think about everything said.
Up Your Game In Presentation
In the current generation technology has affected how we communicate to each other recently people are communicating through text messages, or emails making it very easy for people to forget their communication skills. Even though technology has eased your work, no employee should be carried away with it. It would help if you had face to face with your fellow employees to improve your communication skills. There is so much more than one has to do before making a presentation, such as one has to prepare the plan and do practice on it before presenting to others. Such things can make you improve your communication skills. When you are presenting, don’t be boring, it is useful to include short stories because people tend to remember such stories.
Be Careful How to Talk With Phones
There are so many platforms for passing information, and the use of phones is one of them. When you are working, you will be receiving several phone calls regarding your work. You must practice some skills so you can hold phone calls effectively. When someone is on the phone, you cannot see their body language; that is why you need to listen carefully and keenly listen to the tone of their voice to the other person on the phone before suggesting or answering anything. If possible, it is OK for you to go telephone coaching to be a better communicator on the phone, especially for you know how to react, especially when the other person on the other end is upset or too excited.
Suppose you are responding to any email, mostly the primary mode of communication in almost all companies. If your transmission is not clear due to poor written emails or misunderstanding the information then you can cause a lot of conflicts at work or even you can lose a lot of money which should not be the case. Before you send that email, it is good that you think through what you have written and make sure you have reread every word you have written. Having software skills such as service mesh will be an added advantage on how you communicate to people.
If you wonder how you can improve your communication skills at work, then wonder no more as the above tips will make you a perfect communicator.