What to do if Outlook cannot connect to the Gmail account?
In this article, we will consider what to do if Gmail smtp not working cannot connect to the Gmail account. Connecting Gmail to Outlook is a simple process, but due to some security nuances, Outlook may not be able to connect to Gmail. The most common problem with Outlook and Gmail is that Outlook keeps asking you to provide a username and password no matter how many times you enter them correctly.
This problem is the most common for Outlook 2016 users and Gmail accounts with two-factor authentication enabled. Outlook 2016 doesn't support 2FA, so it forces users to go through a bit more cumbersome process to set up a Gmail account in Outlook. In this article, we will show you how to fix Gmail account connection problems in Outlook.
How to fix the "SMTP could not authenticate" error?
When connecting your email account via the SMTP method, you may encounter the SMTP error: Failed to authenticate error. While you can schedule a call with us by clicking here, this error occurs due to the following reasons for it to be verified and corrected automatically:
1. You may have entered the wrong email credentials.
In most cases, the email address and username should be the same.
Use the same password that you use when logging into your email inbox.
2. You may have an incorrect SMTP configuration.
Confirm your SMTP server address, TLS port number, or SSL port number with your email service provider and use the correct SMTP settings.
Your email account has multi-factor authentication enabled:
Cannot establish SMTP connection If you have enabled 2-factor authentication for your email account, you must disable it or generate an application password for your email account. That app password can be used in your SalesHandy account to connect the email account via the SMTP method.
Click here to learn how the app password is generated in Gmail.
Click here to find out how the app password is generated in Yahoo Mail.
Click here to find out how the application password is generated in Zoho Mail.
Click here to find out how the application password is generated in Yandex mail.
Can't send email?
Not being able to send an email can ruin your workday, ruin productivity, or even worse, cause you to miss out on a valuable opportunity.
Troubleshooting email delivery issues is one of the top three things we do for our server management customers. We even provide email blacklist monitoring services to give you alerts on email blacklist issues. But if you are not blacklisted, you can save some money by checking these five items before opening a support ticket.
Network connection errors
ISP blocks and email ports
SMTP authentication settings
SSL connection settings
Explaining the SMTP server
The SMTP server has many benefits. While most hosts provide SMTP support, this may not always be the case. You can send emails from your hosting account, but there may be some delay in delivery. Emails sent from Google's servers are also less likely to be sent to spam options.
You can have an easy and safe way to search and backup your emails. You can have more than one account and manage them all in the same place. It's also easy to send emails from your website or web application.
Some services, such as e-book download forms, certain LinkedIn services, and newsletters, require users to have an email address that is not yahoo or gmail, but a custom one that allows them to access these services.
Network connection errors
The error could be due to a general network problem and you may want to try again in a few minutes. If the problem persists, you may have a DNS problem. If DNS doesn't work, you can't send emails. Of course it could be something simple, like a misspelled domain name.
If you change your DNS, keep in mind that the change must be propagated. Some ISPs may take 24-48 hours to update their DNS. Meanwhile, you can try to connect to the IP address.
You can use intodns.com to check for DNS problems.
Basic configuration for the SMTP server
Description: User was unable to configure SMTP email server.
Test your SMTP settings by sending a test email.
If you can't send a test email:
Check the SMTP server settings to see if they match the SMTP server provider settings.
Check the authentication credentials.
Check the SMTP server provider's security settings for SMTP .
Check for network access from CSO to SMTP server.
Check if the firewall is blocking SMTP traffic to the SMTP server or if the ports are blocked. If the server settings and authentication settings are correct, check if the firewall is blocking port 587 and 465 and SMTP traffic. If it is a case of firewall blocking, work with your network administrator to unblock ports 465, 587 and SMTP traffic.