September 12, 2021
Starting The New Year With a Powerful Resolution!

Like it or not, people judge by appearances. In fact, research indicates that people judge others within 10-15 seconds of meeting. There is not much time to make a fair evaluation, but this is how it works. And the same principle applies when someone views your email, looks at your website, or listens to your phone communication. Just 15 seconds is all you have to make your first impression.

Based on that statistic, doesn't it make sense that you should start the New Year off with a new resolution, one that suggests you pay more attention to how you communicate? Since many of your customers will never visibly see it, the way it is presented via email, website, or phone communication says it all.

Source: Anul Nou 2022. FELICITARI de ANUL NOU. MESAJE de Anul Nou 2022 • URARI de Anul nou 2022

In the past, we cared a lot about how we dressed for professional presentations and were bombarded with opinions and articles related to dressing for success. However, in today's technological age, many of our customers never see us. Therefore, we are judged strictly on our written or telephone submissions. Unfortunately, we don't necessarily have control over how people perceive us, but we do have control over how we send messages. The key to building a successful customer base begins with how you convey your communication.

Stop for a moment right now and consider what your communications are saying about you. Is your tone friendly and supportive? Are you easily accessible? Do you respond quickly to inquiries? Are your emails courteous or courteous? Do you convey sincerity, interest, and professionalism when speaking on the phone?

The next time you have the opportunity to reach someone by email or phone, carefully consider how you respond. Keep in mind that a small personal relationship combined with excellent customer service goes a long way.

1. Make sure your messages are not short or distant but are always friendly and approachable. If a person has provided a name, use it. Do not respond by saying hello, hello, or good morning. People like to hear their names.

2. Be receptive to inquiries and respond quickly. Don't think waiting will indicate that you are too busy. If you don't respond quickly, someone else will take over your business.

3. Carefully review any written material and make sure there are no spelling errors. I'm not suggesting that you have to write a masterpiece, but if your message is important enough to attract a new customer, it may be worth making sure it is well written.

4. Communicate a level of honesty and trust. Honesty takes people a long way, and when the potential customer communicates your message with authenticity and appreciation, you have a much better chance of landing a new customer.

Pleasant and professional attitudes go a long way toward reaching your goals. So the next time you have the opportunity to make a presentation, whether it's by email or over the phone, stop for a moment and think about your New Year's resolution. With so much competition, you want to be above the crowd, so do your best to get a high rating when communicating. Remember, every word you speak, whether it's through an important proposal or a simple phone conversation, represents your image and your business. Pay particular attention to your level of integrity through the words you speak or write.
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hridoyah
I am an SEO expert. I love reading and writing
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