How to refund a game on steam? Valve provides customers with a large refund policy for purchased Steam games.
If you fulfill the two basic requirements set forth within their policy on returns You'll be able to receive a refund without any trouble. This is what you should be aware of.
Do I Qualify For An Refund From Steam?
In order to be eligible for refunds, you must to apply for an refund within two weeks after purchase and have completed less than two hours in the game. This is the same for bundles, too with the exception that the total hours aren't more than 2 hours in all the games as a whole, nor will any of the games included in this bundle transferable.
Purchases made through pre-orders can be returned at any time prior to when the game is released. If the game is launched, the usual guidelines apply: not more than 2 hours of playing, and within two weeks.
Additionally, you are able to make a refund of Steam games you've given to someone else, as that they don't have redeemed the game. If they have, they're able to request the refund on their own under the rule of two hours/two weeks and the funds will be given to the individual who bought the item, not to the person who gave it as a gift.
How Do I Request A Refund For The Purchase Of A Steam Game?
If your game was bought in less than 14 calendar days ago , and you've played for less than 2 hours, you're entitled to the right to a full refund. Here's how you can get one.
To begin, go to first go to the Steam support website. This page is accessible via Support > Steam Support within Steam or through the Steam Support website from your browser. If you access this page from your browser on the internet, you'll be required login with your Steam account in order to proceed. If you visit this site within Steam it will automatically registered.
How Steam Refunds Work In Simple Terms?
Visit the Steam support page, and select "Purchases," then click the game you'd like to return.
Choose "I would like to get a reimbursement," and then "I'd like to request an amount of refund." You'll then be able to select the Steam Wallet you've got in your Steam Wallet or the payment method you'd prefer get your cash via.
If it's within 14 days from the purchase, and when you've played under two hours your refund request will be automatically accepted.
Within one week, the purchase will be reimbursed within a week.
How Much Of The Reimbursement Process Is Fully Automated?
According to Valve the company, refunds made within 14 days after purchase for games that have more than 2 hours playing time will be automatically approved. If you've made a lot of refunds in the past or your refunds fall beyond the two-hour period of 14 days that it will not be immediately approved, but will be reviewed by an employee of Valve employee.
How Do The Financial Aspects Of Refunds Affect Valve Or The Designer?
If you purchase an online game through Steam however, the proceeds don't directly go to the developer. Valve does not distribute revenue from sales for developers till the close of the month in which the sale has taken place which means that developers don't receive the money they earned from sales in January until February's end.
Since there is a Steam refund window is usually just 14 days long developers technically do not lose money through refunds. They simply never get to see the sales in the first place.
The Issue Is With Steam's Policy On Refunds
Valve certainly has a flexible, pro-consumer-friendly policy for refunds. They allow customers to return their games within a specified time and only if they've played a game for less than 2 hours for any reason.
But, like any good thing the policy of refunds can be abused and has deterred many independent developers from developing new games or launching new games. As is the case with Emika Games, a small indie game development company.
What Is The Best Time To Refund An Steam Game?
If you satisfy these conditions, Valve guarantees that you get your money back. If you fail to meet all of these requirements, you may submit a refund request. In this situation, Valve will look into the circumstances of your case. It isn't certain that you will receive the refund, but there are still a good chance that you'll receive your money back and there's no harm in trying , so you should certainly consider giving it a shot.
In accordance with the Steam refund policy, there are two primary requirements for requesting an Steam refund.
It is recommended that you play the game for no more than 2 hours.
It must be purchased within the last 14 calendar days.
There is no way to return games you purchased from outside Steam and then added to Steam using the product key. There are many instances when you purchase a game through third-party stores in order to save money. This feature makes it easier to buy games through Steam. If you aren't satisfied with the game you can return it the game.
If you are able to have to refund many games, Valve may consider this as a form of abuse and stop request for refunds in the future. Valve isn't clear on their definitions of"abuse" however, you should be okay provided you don't purchase lots of games, and you refund the majority of them.
Valve mentions that if you purchase an item prior to the sale and return it to buy it again during the sale price to make money, the money doesn't mean you're stealing.
For instance it costs $100 to buy a game without any sales. After a few days, there's a sale in which you can purchase it at $50. It is possible to return the game to us for $100, and then purchase it for $50 on sales menu. This isn't a sham and is permitted provided that the game is purchased within the last 14 days.
The refund you received will be returned to the payment method that you purchased the game with. You may even transfer the money into your Steam wallet to use it for other purposes.
There Is A Limit On The Number Of Games You Can Return?
There's no fixed limit to how many games you could be able to refund on your account However, the platform won't permit users to violate their return policy. If you have a large number of returns to your account or you have a lot of requests for refunds, you may receive the email of Steam warning you to reduce the pace of your return. If you keep sending requests for refunds the account may be banned from making refunds in the first place.
Steam Refund Abuse
Then there's the issue of abuse of refunds.
A lot of players have tried at cheating the system by attempting to play for no cost. It's a matter of playing for under two hours, and then submitting an application for a refund, then returning the game to be returned.
Indie game creators have voiced their displeasure against this kind of practice! The games with the shortest duration suffer the most.
In any event, if Valve detects an unusual pattern of activities (too many requests within the span of a few minutes) then you'll be issued an alert. If you disregard it and continue to slack off then you'll be denied the option to get a refund.
You can, however, refund games purchased on Steam in the event that their price goes lower and then repurchase them for a lower cost. It's not considered an act of abuse.