2 years ago
amog32
in English · 4,418 Views
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French Electronics Warranty Changes: Can We Please Have This One, Too?
French law may soon require manufacturers to let buyers know how long they can expect a product to last before they buy it. Not only that, but another law coming into effect next year will require manufacturers to replace or repair faulty appliances for free for the first two years after purchase.
And that sounds like a pretty sweet deal to me.
Basically, if it breaks within 2 years, it has to be repaired or replaced. Some places in EU also require that if it breaks within 5 years but after the 2 year warranty expires, they have to offer you a way to fix it (but you pay for it). If they can't fix it, they have to replace it for free with a similar product or give you a compensation.
What would it take to get this kind of warranty protection in the US? My biggest concern is that they will run out of parts, and that could be bad for the company. If the law is smart (no guarantees there, obviously) then it will give manufacturers the option of making enough parts to cover the predicted future needs and call it good.
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@amog32 Can you explain how this differs from us a little more?
2 years ago·Reply
@greggr Sorry I don't know the details as much as I'd like, but basically it boils down to companies needed to give a lot more transparency about the life expectancy of various electronics AND to offer the warranties appropriate to that expectancy.
2 years ago·Reply
10
Hm....well, for now, I think it's alright how it is.
2 years ago·Reply
I think a lot of american companies would freak at this... mainly because warranties in America are all about the company hoping the product will last as long as they claim it will and then finding the loophole that allows them to get away with it when it doesn't.
2 years ago·Reply
@SteveR Yep. There's no way they'd be ok with it.
2 years ago·Reply